Please note that our Helpline will be closed from Saturday, December 16, 2023 until Monday, January 1, 2024 inclusive. You are welcome to call and leave a voicemail or send an email during that time, and queries will be responded to in the order they come in starting on Tuesday, January 2, 2024.
Our advisors will still be responding to queries that have come in before December 16 during the holiday closure. Our current response time is 4-8 business days, however our advisors are working hard to respond as quickly as possible.
Call our toll-free helpline to get answers to your questions about the RDSP, and more.
1-844-311-7526 or email@example.com
How does it work?
Call the helpline anytime from anywhere in Canada, leave a message, and one of our family experts will get back to you within 2 to 4 business days. Or, if you prefer email, you can contact us at firstname.lastname@example.org.
Who will call me back?
Depending on your questions, we will connect you with an advisor or another experienced Access RDSP team member who will be able to provide you with the best support for your situation.
Our advisors are based across Canada and come from all walks of life. They range from financial advisors to personal coaches, have extensive experience in the topic they advise on, and all have lived experience and deep connection to the disability community. Our advisors are also friendly and knowledgeable! You can find out more about them here.
If your question is best suited to one of our Access RDSP partners we will connect you with them. This includes Plan Institute, Disability Alliance BC, and BC Aboriginal Network on Disability Society (BCANDS).
What questions can they answer?
Topics include but are not limited to:
- The Disability Tax Credit,
- The Registered Disability Savings Plan,
- Trusts & estate planning,
- Advocacy approaches,
- Government benefit programs,
- Social network building,
- and more.
Give us your feedback!
If you would like to provide anonymous feedback on the service you have received through our Helpline you can do so by completing the following survey: https://www.
The goal of this survey is to better assess the quality of our service and to look into other areas of advocacy, program development and improvement, and the equitability of our support. The survey also provides valuable information that helps us qualify for grant funding and allows us to continue to provide these services for free.
If you haven’t already connected with us, we encourage you to do so today. Our services are free and available to all, nationwide!
1-844-311-7526 or email@example.com
The information provided by our advisors is for informational purposes only and is not legal, tax, investment, financial, medical or other professional advice, and should not be construed as a recommendation for any particular course of action. Plan Institute is providing the information “as is” and is not responsible or liable for any inaccuracies, errors or omissions in the information, or for the information being incomplete or out of date. You use the information and make decisions and take actions in reliance on the information solely at your own risk, and Plan Institute will not be liable for your use or reliance on any information it provides. You should consult with qualified professional advisors before making any legal, financial, medical or health care decisions.